Identify the projects that will fulfill the firm’s strategy
BPMS facilitates strategic planning by examining a firm’s
business strategies, customers, processes, and in conjunction
with six sigma project management, creates a practical,
functional approach.
BPMS helps a firm in strategically meeting the voice of the
business, utilizing a customer focused COPIS
methodology.
Integrating Lean, Six Sigma and SCOR
Increased competition, shorter product life cycles, and
heightened customer expectations have led many companies to
embrace a more comprehensive focus on Supply Chain Management
versus the traditional physical logistics emphasis. A Supply
Chain Management approach can provide benefits similar to those
experienced in manufacturing and business processes that adopted
the Six Sigma approach: less rework, elimination of non value
add, reduced inventories and stock outs, all leading to lower
overall system cost. Supply chain management can also improve
customer service and satisfaction. This may be a key
differentiating factor between you and your competitors.
Create and Manage Profitable Customers
Meeting business demands (Ys) for sales volume, growth, market
penetration, and profit level requires examining the variables
(Xs) traditionally considered to be in the separate domains of
Business Development, Sales, Service, Marketing, and Finance.
These variables are all inputs to the customer creation process,
all created and impacted by multiple departments, and all with
variation that can be understood, analyzed, optimized and in
some cases controlled. This is where Marketing for Six Sigma
adds power to any value based Six Sigma initiative. MFSS focuses
on the variables that create customers with a focus on the
varying causes (Xs) in order to produce the results.
Identify and Create New Markets and Demand
Design and Marketing for Six Sigma work well
for companies following traditional stable markets. However, just
listening to the ‘voice of the process’ and the ‘voice of the
customer’ haven’t allowed companies to differentiate themselves
against their competitors to gain market leadership or create
new markets. Innovation Six Sigma (ISS) is a phased process that
focuses on optimizing the front end, identifying the ‘Voice of
Opportunity’. Innovation Six Sigma can occur in product, process,
service, or structure. It allows companies to follow a deliberate
process to assess changes that can affect an industry, organization
or offering, prioritize opportunities to be pursued, and then
in a structured manner, innovatively create business or customer
desired value.
The Product Development Process should be one of the top three
strategic issues for any Executive Team. Even if you have excellent
technological platforms and woorld-class sales and marketing capabilities,
you must always make the management of the PDP pipeline akey part
of your business practices. Design for Six Sigma can give you
the tools to install a fact-based discipline to deliver products
and services that truly delight your customer. Management needs
to be actively involved in your PDP. Hold regular meeting. Demand
data and statistical validation to the proposed recommendations.
Make the tough decisions to kill the low probability projects
and don't pass others that need more rigorous work. If you manage
this correctly, you should achieve PDP cycle time that are 25%
to 50% of your former products.
How is possible to attain reduced cycle time if you will spend
more time on the customer-focused front-end tools? The answer
is simple. Most commercialization cycle-time issues are attributed
to error corrections and poor data created by undisciplined use
of tools rather than to preventing technical and marketing problems.
Design for Six Sigma is all about preventing problems and providing
breakthrough solutions for product and service development requirements.
It is not about fixing problems created in earlier phases of the
PDP. Design for Six Sigma is about preventing problems, asking
the right questions, and risk management.
